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1. R Smit 5.27.08 / 11pm

   Hi,

   On both my computers this How To created a serious problem:
   Your $HOME/.dmrc file has incorrect permissions and is being ignored.
   This prevents the default session and language from being saved. File should be owned by user and have 644 permissions.” and I was unable to login. Any explanation?

   Reply
2. Sheel 5.27.08 / 11pm

   R Smit: Be sure that you installed the Citrix ICA Client with sudo permissions.

   If that’s done and it still fails, try the following:

   sudo chmod 644 /home/username/.dmrc
   sudo chown username /home/username/.dmrc
   sudo chmod 755 /home/username
   sudo chown username /home/username

   Or, if that fails:

   sudo chown username /home/userfolder
   sudo chmod 755 /home/userfolder
   sudo rm -rf /home/userfolder/.dmrc

   http://www.ubuntuforums.org/showthread.php?t=168015
   http://ubuntuforums.org/showpost.php?p=875518&postcount=8

   Substitute your actual username for “username”.

   Hope this helps. If you still have trouble sorting it out, try searching Google with the error-message.

   Reply
3. R Smit 5.28.08 / 8am

   Hi Sheel,

   I managed to solve the problem by:
   Code:

   sudo chown myusername /home/myusername
   sudo chgrp myusername /home/myusername

   However: the main problem was: how to repair when you can not login?
   I think you should warn users that this problem might occur, unless I am the only one :-)

   Regards,
   Roland Smit

   Reply
4. Sheel 5.29.08 / 12am

   R Smit: I suppose I could add a warning similar to the problem you’ve run into. However, I don’t think that this is a very usual, frequent problem.
   I helped a co-worker with installing the ICA client on his Ubuntu 8.0.4 installation today. This was a simple, standard installation without changes done to permissions on the user or anything like that, it went very well.

   No problems whatsoever, I’m not sure what may have caused your problem, though. Glad you sorted it out after all.

   Reply
5. Sammy 5.30.08 / 5pm

   Thanks alot works great. Im not shure what you need the second part for thouhg, with the certificate. Mine works great without.

   Reply
6. Sheel 5.30.08 / 5pm

   You’re welcome. I’m glad the guide is helping.

   Part 2, about the certificate, is something I had problems with on my own install, decided to just add it along. Nice that you got it to work even without it, though!

   Reply
7. Geneva 6.12.08 / 6am

   Hey –

   I got stuck at step 3 – unpacking the client. It gives the error message:

   tar: en.linuxx86.tar.gz: Cannot open: No such file or directory
   tar: Error is not recoverable: exiting now
   tar: Child returned status 2
   tar: Error exit delayed from previous errors

   Any ideas as to how to fix this?

   -G

   Reply
8. Sheel 6.13.08 / 1am

   Geneva: Be sure that you’re currently located in the path where you have downloaded your tar. Firefox downloads files to the desktop on your current user by default, if that is the case for you, you could try the following:

   1. cd /home/(Case-sensitive)/Desktop(Case-sensitive) Or of course, if you know the destination of the file, cd to that point
   2. sudo tar xvfz

   I hope this helps, the error quite clearly state that you’re trying to unpack a file or directory that simply doesn’t exist at the location you try unpacking it from. If my tips doesn’t work, try googling the error-message. The Ubuntu Forums does also have a lot of very experienced users who most certainly can assist.

   Reply
9. Sheel 6.13.08 / 1am

   Hmm.. Comment bugged, suppose I shouldn’t have used those signs.

   *1.. cd /home/yourusername/Desktop/ – The username and desktop subdirectories are case-sensitive, so be sure to get those right.
   *2. sudo tar xvfz nameofthepackedfileorfolder – Again, be sure that you’re in the right location where your file/folder is located.

   Sorry for late replies, been stuck at work for most of today, 17 hour shift is draining.

   Reply
10. doug 8.7.08 / 7am

    i need to uninstall critrx so i can install it the right way. Can you tell me how to uninstall it?

    Reply
11. Sheel 8.7.08 / 2pm

    Doug: You can simply uninstall the ICA Citrix client by running the setupwfc script located under “/usr/lib/ICAClient/” if you installed it as root, or “/home//x86/ICAClient/” (I think this was the path, or similar).

    Hope this helps.

    Reply
12. Sheel 8.7.08 / 2pm

    Between “/home//x86″ it was meant to say /YourUser/, the comment-system seem to have picked up the code I wrote as BB-code.

    Hope you figure it out.

    Reply
13. Mick 5.5.09 / 8am

    Hi

    1st step: On ubuntu 9.04 libxaw6 has been replaced by libxaw7:
    sudo apt-get install libxaw7 libmotif3
    (in my case libxaw7 was installed by default)

    Thanks for sharing this, it was a great help!

    Reply
    1. Sheel 5.5.09 / 12pm

       Thanks for saying. I’ll add it to the how-to.

       Reply
14. JoAnn 5.30.09 / 5am

    Firstly – thank you for this! I got it to work, for now.
    I’m a pretty complete newbie and – there are two root 1 certificates for Step 3, so I don’t know which one to use? Do I need to maybe check with my company?

    Reply
    1. Sheel 5.30.09 / 2pm

       @JoAnn I’m not sure about that, but I used “Download – Equifax Secure Certificate Authority (Base-64 encoded X.509)” when I tried, you could test both, or ask your company if they know about the certificates for your ICA/RSA server. Glad you got it to work!

       Reply
15. matt 7.19.09 / 3am

    I have followed the how to all makes sense and is fine but when I try to copy the root one certificate to usr/lib/icaclient/keystore/cacerts it denies me permission! As this folder only has root permissions, check all my user and groups!!!

    Reply
16. matt 7.19.09 / 3am

    I am using Ubuntu 9.04

    Reply
    1. Sheel 7.19.09 / 3am

       Matt: Make sure you use the command “sudo” when you copy the file to the folder. Seeing as this folder is within the root of your Ubuntu installation you need administrator-rights to do changes to the system (this is because of higher security in the OS). You should be prompted with a password when you sudo, make sure you put in the administrator-password and it should copy.

       Reply
17. matt 7.19.09 / 3am

    Ok, so am I to understand that you should be moving to file by giving a command in the terminal window if so…..could you tell me the command

    Reply
    1. Sheel 7.19.09 / 3am

       It’s described in the how-to, but I surely can paste it here as well.

       While in terminal, write (this depends on where you have downloaded the file, you might need to “cd” to somewhere else if you didn’t download to the desktop) – cd ~/Desktop
       While in terminal, write – sudo tar xvfz en.linuxx86.tar.gz
       While in terminal, write – sudo ./setupwfc

       Install the ICA client > Follow the instructions given on screen – Use the defaults for a smooth installation, choose to integrate the client with GNOME/KDE

       Reply
18. matt 7.19.09 / 3am

    Sorry I must be coming across as a right plonker, I have followed the how to – to the letter I have citrix installed and working, and have downloaded the root one certificate to my desktop and changed the cer to crt, what i can not appear to do is then move the to root 1 certificate to the correct place as i am told I don’t have permission to do so, and if i attempt to download to straight to the folder it does’t let me.

    Reply
    1. Sheel 7.19.09 / 4am

       Aha, I understand. So you’re unable to move the .CRT certificate into /usr/lib/ICAClient/keystore/cacerts? If I understand you correctly – you do also need root rights to edit the root filesystem. You can get this by opening the “Run Application” launcher (alt+F2) and write “gksu nautilus” then browse to “username/Desktop” copy or cut the .CRT file and browse to “/usr/lib/ICAClient/keystore/cacerts” then paste it in.

       Hope this helps! When I think about it, and I am glad you mentioned it, I think I should write this in the guide.

       Reply
19. matt 7.19.09 / 4am

    Yes that has help thank you, I now have it the file in the correct place, however I am still getting the error ‘Client Error, You have not chosen to trust “C0M0D0 High Assurance Secure Server CA”, the issuer of the server’s security certificate (SSL error 61)’…So I think there might be other issues, will try again tomorrow as I have to go to work soon :-(, as someone mentioned earlier in the thread I have tried both of the root1 cert avaliable. Thanks again for the help.

    Reply
    1. Sheel 7.19.09 / 12pm

       I’m sorry it didn’t solve your problem. I haven’t really seen that problem myself so I don’t know how to troubleshoot it. If you have any computer wizards at your work you could try asking them about the certificates on the RSA server (for Citrix). Or you could hand them your laptop and ask them if they can fix it.

       Reply
20. Roland 5.2.10 / 10pm

    Any changes for Ubuntu 10.04?
    This site has been very helpfull for me in the past!

    Reply
    1. Sheel 5.2.10 / 11pm

       I’m not sure to be honest, I haven’t been using Ubuntu for a while. I would think it’s still viable.

       Reply
       1. Roland 5.4.10 / 9pm

          Anyway: it works!

          Reply
21. Myron 5.14.10 / 7am

    Hi,

    I am trying to configure Citrix client from 3 days on Ubuntu 9.04 32bit, Citrix Client version is 9. I have installed libmotif3 and libxaw7. when I launch the Citrix connection it fails with error “Error in Connection” Network or Dialup connection may be preventing the communication to the Server. I have googled a lot still no clue.

    Please help

    Reply

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